SHIPPING POLICY

We are proud to offer international shipping to get you the parts you need, wherever you are. Please review our shipping procedures, timelines, and responsibilities below.

UPDATED: 11/11/2025

Processing

2-5 days

In Transit

12-35 Days

Delivered

To your door

1. Order Processing Time

Standard Processing: Orders are processed within 2–5 business days.
High Demand: Processing times may be extended during periods of high volume or due to limited availability. We appreciate your patience.

2. Estimated Delivery Times

Delivery times vary depending on the destination country, customs clearance procedures, and logistics availability.

Estimated Range: 12 to 35 business days depending on your location.
Note: These are estimates and external factors (like customs inspections) may cause delays beyond our control.

3. Shipping Costs & Duties

Shipping Fee: Calculated at checkout based on the weight, volume, and destination of your order.
Customs & Taxes (Important): Import duties, taxes, and local brokerage fees are NOT included in the product price or shipping cost. These charges are the buyer’s responsibility and must be paid upon delivery.

4. Order Tracking

Once your order has been dispatched, you will receive a confirmation email with a Tracking Number. You can use this number to monitor the status of your shipment at any time.

5. Responsibilities & Disclaimers

REY AUTOPARTS INTERNATIONAL LLC is not responsible for:

Delays caused by customs clearance processes in the destination country.
Additional import taxes or fees charged by your local government.
Packages lost or delayed due to an incorrect address provided by the customer at checkout.